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Terms of Service

Last updated: October 26, 2026

1. Agreement to These Terms

By using this website or engaging Foundation Waterproofing Toronto for work, you agree to these terms. They apply alongside the written quote and scope of work for your project. Where a signed quote and these terms differ, the signed quote governs the specific project.

2. Services We Provide

Foundation Waterproofing Toronto provides foundation and basement waterproofing services throughout Toronto and the Greater Toronto Area, including:

  • Basement Waterproofing Toronto
  • Foundation Crack Repair Toronto
  • Interior Weeping Tile Toronto
  • Exterior Weeping Tile Toronto
  • Sump Pump Installation Toronto
  • Backwater Valve Installation Toronto
  • Emergency Basement Flooding Toronto
  • Concrete Foundation Repair Toronto
  • Window Well Drainage Toronto
  • French Drain Installation Toronto
  • Commercial Foundation Waterproofing Toronto
  • Basement Leak Repair Toronto
  • Wet Basement Repair Toronto

3. Quotes, Pricing, and Currency

All prices are quoted in Canadian dollars. The price ranges published on this website are the bands we quote from. They are published so you can compare before contacting us, and they are not a fixed offer for a specific property. Your project price is confirmed in a written quote after a free in-home inspection.

Every quote itemises the diagnostic fee, materials, labour, permit costs, and disposal separately. Where conditions found during the work differ materially from those visible at the inspection, we stop, document the difference, and provide a revised written price before continuing.

4. Inspections and Diagnostics

The in-home basement inspection is free. Extended diagnostics, including a moisture survey with camera inspection, are charged at the rates published on this site and are confirmed with you before booking. A written diagnostic is provided for every inspection and remains yours to keep and to compare against other quotes.

5. Scheduling, Access, and Delays

You agree to provide safe access to the work area and to the exterior of the property where excavation is part of the scope. Excavation is weather dependent and may be rescheduled where ground conditions or forecast make membrane work or backfilling unsafe or unsound. We do not backfill over uncured membrane.

6. Permits, Inspections, and Subsidies

Where a project requires a plumbing permit, a Building Division permit, or a Toronto Water pre-inspection, we file and manage it as part of the scope. Where the work qualifies, we file the Toronto Basement Flooding Protection Subsidy on your behalf. Subsidy approval and the amount paid are determined solely by the City of Toronto, and we cannot guarantee any specific outcome or payment timeline.

7. Warranties

  • Interior weeping tile systems: written workmanship warranty
  • Foundation crack injection: written workmanship warranty
  • Sump pumps: manufacturer warranty plus written workmanship warranty
  • Backwater valves: written workmanship warranty
  • Other scopes: workmanship warranty as stated in the written quote

Warranties are issued in writing at project close-out and cover the scope installed at the location diagnosed. They do not cover water entering through an untreated area of the property, damage caused by alterations made by others, removal of or interference with installed components, or failure to maintain a sump pump or backwater valve as instructed.

8. Payment

Payment terms are stated on the written quote. We accept cash, credit card, debit, and e-transfer. Deposits, where required for materials or permit costs, are set out on the quote before work is scheduled.

9. Cancellation

Scheduled work may be cancelled or rescheduled with at least 48 hours notice at no cost. Late cancellation after materials have been ordered or a crew mobilised may incur costs actually incurred, which will be itemised.

10. Limitation of Liability

Foundation Waterproofing Toronto carries $2M commercial general liability insurance and is WSIB registered. To the extent permitted by law, our liability for any claim relating to a project is limited to the value of the work performed under the applicable quote. We are not liable for indirect or consequential losses, including loss of use, business interruption, or damage to items stored in a work area that were not removed after notice.

11. Website Content and Intellectual Property

The content on this website, including text, photographs, and design, is the property of Foundation Waterproofing Toronto. Pricing information is published for comparison and is subject to change. Technical information about foundations, drainage, and building code requirements is general guidance and does not replace a site-specific written diagnostic.

12. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply in it.

13. Contact

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